Event help
Planning or event-day support
Questions about setup, guest access, plan limits, moderation or the live slideshow.
Email event support →Human help
Tell us what your event needs.
Whether you are choosing a plan, testing the venue screen or dealing with a guest upload, start with the right support path below.
Account & billing
Payments, refunds or access
Include your host email and event reference, but never send full card details.
Email billing support →Privacy & safety
Report content or request data help
Flag an upload, request access or deletion, or raise a privacy and safety concern.
Email privacy support →Help us help quickly
What to include
- Your event reference, if one exists
- The host account email
- What you expected and what happened
- Device, browser and approximate time
Do not email passwords, full payment-card details or illegal imagery. For immediate danger, contact local emergency services rather than waiting for product support.